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About Natura

A Bit of Brazil, Brought to America.

Natura Hair Removal & Skin Care was born in 2010 in Pacific Beach, San Diego, from one Brazilian esthetician’s dream: to offer the natural, personal and affordable beauty care she grew up with. Sixteen years later, we are 12 studios in California and Florida, with the same warm welcome in every one.

Rafaela Chagas, founder and CEO of Natura Hair Removal & Skin Care

Rafaela Chagas

Founder & CEO · Esthetician
  • 2010 Founded in Pacific Beach, San Diego
  • 12 Studios in California & Florida
  • 16+ Years of Brazilian beauty in the U.S.
  • 1,000+ Five-star reviews from our clients
Warm reception lounge at a Natura Hair Removal & Skin Care studio

Our Story

Natural Ingredients, Natural Beauty

Just like the beaches of Brazil, at Natura you’ll find every shape and size, all ready to put their best foot forward. That spirit is the heart of our Real Brazilian Spa approach: natural beauty services built around community and around you.

The first thing you’ll notice in any Natura studio is the warm lounge and a friendly welcome. Then you’re taken to a relaxing private room, where a licensed esthetician takes care of you with skill and attention. We are proud that every client leaves feeling 100% cared for.

  • Sugaring and waxing, our specialty since day one
  • Organic facials, peels and advanced skin care
  • Laser hair removal in our Florida studios

16 Years of Growth

From One Room to 12 Studios

Natura grew one client at a time: new studios, new services and our own line of natural products, always with the same Brazilian standard of care.

  1. 2010

    First Natura studio

    Pacific Beach, San Diego
  2. 2011

    Added skin care

    Facials & peels
  3. 2012

    2nd studio

    San Diego
  4. 2013

    Launched our Ingrown Serum

  5. 2014

    3rd studio

    San Diego
  6. 2015

    5th year voted best salon in San Diego

  7. 2016

    4th studio

    Franchise program created
  8. 2017

    Launched Sugaring Melt®

    First franchise studio
  9. 2018

    Launched our Coffee Scrub

    “Done Better the Brazilian Way”
  10. 2019

    Arrived in Florida

    First South Florida studio
  11. 2020

    Launched Lightening Cream

  12. 2021

    Sugar Scrub & Bar Soap

  13. 2022

    Added laser hair removal

    2nd Florida studio
  14. 2023

    3rd Florida studio

  15. 2024

    Opened Coral Gables

    Miracle Mile
  16. 2025

    Launched Silk Secret Oil

    A client favorite
  17. 2026

    Opened Doral & Davie

    12 studios · Skin Balm & Bossa Butter
Rafaela Chagas, Natura founder and esthetician, inside a Natura studio

Meet the Founder

Rafaela Chagas, the Heart of Natura

Ask anyone, employee or client, and they’ll tell you the heart of Natura is Rafaela. She moved from Brazil to the United States in 2004 and saw a real need for the quality, affordable and natural beauty services she knew back home.

She earned her Esthetician License and a Bachelor’s degree in Business Administration with an emphasis in Entrepreneurship, both at the same time, and in 2010 opened the original Natura in Pacific Beach. As Natura grew, she opened more studios across San Diego, created the Sugaring Melt® formula and the 3-step Brazilian method, and brought Natura to South Florida.

Today Rafaela leads the brand as Founder and CEO, trains our teams in the Natura way and personally approves every new franchise partner.

Licensed Esthetician

A Brazilian esthetician licensed in the U.S., bringing authentic Brazilian technique to every Natura service.

Business Degree

Bachelor’s in Business Administration with an emphasis in Entrepreneurship, earned while studying for her license.

Creator of Sugaring Melt®

Developed our all-natural formula and the 3-step Brazilian method every Natura studio uses.

Award-Winning Founder

By 2015, Natura had been voted best salon in San Diego for the fifth year.

“The passion for what we do is what leads us to provide excellence in customer experience: an outstanding, personalized service that surpasses client expectations and provides the ultimate in skin care and well-being.”

Rafaela Chagas CEO & Esthetician

What Makes Us Different

Done Better, the Brazilian Way

Natural Ingredients

Natural beauty, that’s why it’s in our name. We use gentle, chemical-free products made for sensitive skin.

The Brazilian Method

Soft wax, hard wax or Sugaring Melt®: your esthetician matches the technique to your skin and sensitivity.

Quality Over Speed

No assembly-line waxing. Every visit is private, unhurried and personal, so clients stay with us for years.

Everything Under One Roof

Sugaring and waxing, organic facials and skin care, plus laser hair removal in our Florida studios.

Licensed Professionals

Every service is performed by a licensed, highly trained esthetician who follows the Natura standard.

A Healthy Habit, Not a Luxury

Fair prices, packages and Natura Club memberships make regular self-care easy to keep.

Rafaela Chagas holding Natura Sugaring Melt and Aloe Melt, made with natural ingredients

Our Own Natural Line

Created by an Esthetician, Loved by Clients

Since 2013 Rafaela has been creating products for the needs she saw in the treatment room: smooth skin after hair removal, fewer ingrown hairs and an even skin tone. Each one is made with natural ingredients and used in our studios.

  • Sugaring Melt®
  • Ingrown Serum
  • Coffee Scrub
  • Lightening Cream
  • Sugar Scrub
  • Silk Secret Oil
  • Skin Balm
  • Bossa Butter
Shop Natura Products

1,000+ Five-Star Reviews

Loved in Florida & California

★★★★★

Get a Brazilian from a true Brazilian who knows what she’s doing! As someone with sensitive skin, their wax has worked great on me.

Jennifer R. Mira Mesa, San Diego

★★★★★

The place is beautiful, super clean, and has a really welcoming atmosphere. I felt comfortable the entire time.

Josefina R. Doral, Miami

★★★★★

I’ve been going to her ever since I moved to San Diego in 2020. Natura is a great environment with multiple locations & really affordable.

Catalina T. Solana Beach, CA

Come Meet Us

Experience the Natura Way

Book online at the studio nearest you, or bring Natura to your city as a franchise partner.

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